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Call Center Sales Representative

  • On-site
    • Collegeville, Pennsylvania, United States
  • $50,000 - $150,000 per year
  • Sales

Job description

Step Up Your Career with SS Industries!

As the premier manufacturer of the world's largest selection of straight/spiral stairs and sliding barn doors, SS Industries, a member of the MBP Group, is always seeking talented candidates to elevate us further as an industry leader.


Accountability. Customer Satisfaction. Continuous Improvement. Teamwork:

We at SS Industries hold ourselves and each other accountable for these values. Regardless of age, gender, background, ethnicity, faith, or neurodiversity, we believe in bringing the best minds and hands together to innovate, create, and push the boundaries of excellence in all that we do. Whether it is through honing the professional talents of our team or adding to our product line, we do everything we can to “turn our customers’ (and employees’) vision into reality”.


Position Overview:

The Inside Sales Representative (Sales Designer) is a customer-focused Call Center inside sales position. This role is responsible for handling inbound lead volume driven by marketing campaigns as well as making follow-up outbound calls to their pipeline of prospects. The Sales Designer will work with both homeowners and contractors to discuss the aspects of the project and determine the best product that meets the customer's needs based on things like budget, timeframe, usage and space constraints. The Sales Designer will work with the internal Engineering team to develop and present the best options based on the customer’s requirements.
  • No Lead Prospecting or Cold Calling!
  • On-going, monthly sales and product development
  • 1:1 coaching support
  • A competitive, professional, and fun sales culture
  • Annual President’s Club paid trip for top performers

Knowledge, Skills, and Abilities

  • Capitalize on new sales opportunities to grow the business.
  • Manage and prioritize your sales pipeline.
  • Build relationships with both internal and external customers.
  • Exhibit confidence with every customer interaction.
  • Create urgency for all customers by identifying their project needs, timeline, and budget.
  • Understand our core products and exhibit professionalism through each interaction
  • Willingness to work in a fast-paced call center environment that requires up to 5 hours a day of time on the phone.
  • Ability to communicate with customers through various media such as telephone, email, text and chat.
  • Provide each customer with a professional and enjoyable sales experience.
  • Strong negotiation and time management skills
  • Meet and exceed all sales goals.
  • Work independently
  • Implement all coaching and feedback.

There with Every Step

SS Industries emphasizes meaningful career development and growth through challenging employees with projects and supporting them with training. We offer an ever-growing array of competitive benefits, including:

  • Competitive Pay Structure
  • Company Paid Life Insurance
  • Company Lunches and Events
  • Company-sponsored insurance: Medical, Dental, and Vision available after 60 days.
  • Additional Life Insurance, Long-Term/Short Term Disability, and Accident/Critical Illness Insurance available.
  • Paid Time Off and 9 Paid Holidays
  • 401(K) Match available after 90 days

EEO Statement

SS Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Job requirements

Qualifications

  • Minimum of 3 years of proven call center sales experience
  • Experience selling to end users/customers (B2C)
  • Highly competitive and motivated to earn over $100,000 per year
  • Proven knowledge and execution of successful sales development strategies
  • Robust organizational skills
  • Construction design or layout skills a plus
  • Experience working with SalesForce or similar CRM
  • Great phone personality
  • Bachelor’s Degree or equivalent preferred

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